Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

• Work with Senior Associate Director, Product Marketing leading our Branding effort to come up with guidelines for all marketing collaterals (media asset, brochure, landing page, and emailer) for partner programs.

• Review, provide feedback, and approve all marketing (copy and look&feel) produced by our partners using the brand and identify opportunities to cross sell programs.

• Partner with the Online Team to review all our processes and timeline of new programs launches to ensure that the Marketing and Sales team is consulted and part of the decision-making process.

• Work with teams to develop and implement strategic campaigns to meet pipeline goals, growing engagement and establishing relationships across senior business decision makers (HR, L&D and senior executives), aligned to sales priorities. Works closely with the Learning Solution teams to build strong marketing campaigns.

• Manage relationship with creative agency and closely work with Digital Strategist to work with 3rd party vendors to develop and implement marketing campaigns.

• Launch new initiatives and channels that will unlock new growth for the business. Measure channel performance regularly and report out on how marketing is driving key metrics.

• Partner across teams (Marketing, Sales and Customize teams) to develop reporting frameworks for clear communication with senior leaders to share performance trends.

• Manages internal and external resources (faculty, agencies, photographers, videographer, etc.) to develop and deliver content. Contributes to the vendor/partner selection process, ideates on the content to be generated, and contributes to the selection of the distribution channel(s).

• Oversees production and maintain of content across mediums – from print and digital assets to ensure that the program content is consistent throughout all medium.

• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in marketing, business, communications or equivalent.

• Preferable with 3-5 years of working experience in the related field is ideal for this position.

• Solid knowledge of marketing techniques and principles.

• Possesses good understanding of market research techniques, statistical and data analysis methods.

• Thorough understanding of social media and web analytics.

• Ability to multi-task following agile methodology in a fast-paced environment.

• Excellent verbal and written communication skills in English and the language of the supporting market

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.